Magyar Futár reserves the right to provide the collection, transport or delivery of a shipment within the framework of contractual cooperation between itself and a third party. Sender – a natural or legal person for whom the carrier provides transport of the shipment from the place of dispatch to the place of delivery. Recipient – a natural or legal person indicated as the recipient according to the details stated on the shipment. Carrier’s representative – an employee of our company or a third party authorised by our company to collect the shipment or, if necessary, to deliver it. Shipment – the transported goods / parcel. Consignment note – a document specifying the transported shipment and its details.
Transport is ordered through the Magyar Futár website: https://magyarfutar.hu/. The order becomes binding after confirmation (by e-mail or telephone agreement). The carrier reserves the right to cancel the order without stating a reason. The customer will be informed about the cancellation at the e-mail address provided.
Transport usually takes 5–14 days, depending on the delivery location and our current route. The customer will be informed more precisely about the expected delivery time when the shipment is collected. We reserve the right to deliver the shipment later due to technical reasons, adverse weather conditions or traffic situations.
The shipment must be packed appropriately according to its size, weight and nature. In the event of inadequate packaging, the shipment may be excluded from transport, and the sender, not the carrier, is responsible for any damage incurred. The packaging must be such that the shipment cannot be accessed without leaving visible signs of damage to the packaging. The sender’s and recipient’s addresses must be clearly stated on the packaging. If the shipment requires special care, the sender is obliged to mark the packaging with the necessary labels. The carrier has the right to refuse acceptance of the shipment if it considers this justified.
The shipment is collected at the dispatch address specified in the order, unless the parties agree otherwise. Upon collection, the carrier’s representative hands over a copy of the consignment note to the sender. The sender and the carrier’s representative confirm the accuracy of the details stated in the consignment note with their signatures. Upon collection, the sender is informed of the latest delivery date. The carrier’s representative is entitled to request proof of identity from the sender.
The carrier undertakes, provided it has the recipient’s telephone number, to attempt to contact the recipient by phone 1 day before delivery. The carrier’s representative personally hands over the shipment to the recipient at the specified address. By signing the consignment note, the recipient confirms the time of receipt and acknowledges the quantity and nature of the goods stated in the consignment note. The carrier’s representative is entitled to request proof of identity from the recipient. If the recipient is unavailable at the time of delivery, refuses to accept the shipment, or the address is incorrect / does not exist, the carrier will attempt to contact the sender, inform them of the situation and agree on further steps. If it is not possible to establish telephone contact with the sender within 10 minutes, the shipment will be placed in a location designated by the carrier. The carrier will inform the sender of this in writing (by e-mail). If the sender does not provide further instructions within 10 working days from the written notification, the shipment is forfeited in favour of the carrier. In the event of return or delay caused by the sender’s fault, the sender undertakes to reimburse the costs associated with the return, delay or storage.
The following are excluded from transport in particular:
In the case of inadequate packaging, the shipment may still be accepted, but the sender is responsible for any possible damage; this fact may be recorded in the consignment note. If the carrier determines that the shipment contains prohibited items, it is entitled to retain them. The customer is not entitled to their return or to any compensation. The carrier is entitled to impose a lump-sum penalty of up to 1000 € per shipment, payable immediately. In the event of official intervention (police, customs authorities, other state bodies), the customer bears all costs incurred by the carrier, including legal costs, downtime, compensation and any directly caused damage.
The amount of the transport fee is determined by the carrier upon confirmation of the order. Prices displayed on the website are indicative only. In the case of Northern Ireland, prices are understood in GBP and payment is also made in GBP. The carrier’s representative is entitled to check the weight and / or dimensions of the shipment upon collection. The transport fee is paid by the sender in cash when the shipment is collected, unless the parties agree otherwise.
By signing the consignment note, the sender declares that the contents of the shipment correspond to the contents stated in the consignment note and do not violate Section 7 of these terms and conditions. The sender is always responsible for the contents of the shipment, not the carrier. The sender undertakes to reimburse the carrier for the costs of returning the shipment or any expenses arising from the fact that, at any stage of transport, it is discovered that the contents or nature of the shipment differ from the content declared by the sender.
The carrier is liable for the shipment from collection to delivery; the times of collection and receipt are those stated in the consignment note. The carrier is obliged to deliver the shipment no later than by the deadline stated in the consignment note. The carrier is not liable for delayed delivery if this is caused by an unforeseeable event or a reason beyond the carrier’s control (e.g. natural disaster, road accident, war, etc.). The carrier undertakes to compensate for damage caused by improper handling. However, it is not liable for damage caused by improper or insufficient packaging.
In the event of a complaint (loss, damage), the sender is obliged to report the matter to the carrier in writing no later than within two working days from the time when the shipment should have been delivered.
Every shipment transported by us is automatically insured up to a value of 30 €. Additional insurance for the shipment may be requested. The insurance covers damage to, destruction of or loss of the insured shipment due to any accidental event. The insurance premium is 5% of the insured amount. The maximum insured amount is 3000 €. The option of additional insurance does not apply to TV sets.
The official and current price list is published here: https://magyarfutar.hu/arak. We reserve the right to change prices.
The legal relationship between the carrier and the sender is governed by Slovak law. If the provisions of the Convention on the Contract for the International Carriage of Goods by Road (CMR), signed in Geneva on 19 May 1956, apply to the transport, the provisions of the Convention shall prevail over those provisions of these terms and conditions which are contrary to the Convention. The service provider reserves the right to amend and supplement these terms and conditions.
Magyar futár
JIRO-SK s.r.o.
Pri skladoch 4193/3
940 02, Nové Zámky
Slovakia
Contact information
Bank details
BANKA: TATRA BANKA
IBAN: SK75 1100 0000 0029 4446 0150
SWIFT: TATRSKBX
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